We are Doon International School incorporated and registered in Dehradun. We provide, through our group of schools (“Schools”), a wide range of academic programmes for students in locations around the world.
You wish to study an academic programme with us, which will be provided on our behalf through our group School known as DIS.
If you need to contact us in relation to these Terms and Conditions, you can do so by email: info@dispurnea.com or telephone to: +91 92416 55080. If you need to contact your School, you can do so by email: info@dispurnea.com or telephone to: +91 92416 55080.
Please read these conditions carefully. It is important that both Parent and Student read and understand all of these conditions as you confirm that you accept them when you sign the registration form included in our offer pack. The relevant School will be responsible for delivering your academic programme on our behalf in accordance with these Terms, but the contract is between us and you. The Terms and Conditions apply throughout a Student’s stay with the School, regardless of changes made to a Student’s course of study or accommodation, subject to the School giving reasonable notice of such changes wherever possible.
In these terms and conditions some words and phrases have particular meanings and it is helpful to ensure certainty and consistency to have them defined. Such defined terms are set out below and when used in these terms and conditions they shall have the meaning given to them here.
- “Acceptance Form” – the ‘Acceptance of Terms and Conditions Form’ provided by the School in the Offer Pack for completion when accepting a place for the Student at the School.
- “Agent” – the person or organisation that the Parent or Student has entered into a contract with directly (and separately) for the provision of services relating to educational services.
- “School” – DIS School as detailed in the Student’s offer letter and defined in clause 1.2.
- “Offer Pack” – the pack of information we send confirming our offer of a place at the School for the Student, which includes details of the School’s fees and the Acceptance Form.
- “Parent” – all natural parents, or any person who, although not a natural parent, has parental responsibility for a child or young person. The term Parent is deemed to include the role of ‘Guardian’ (a person who has been appointed by a judge to take care of a minor child personally and/or manage that person’s affairs) and ‘Carer’ – someone who cares for a child under 18 years of age. The Parent is deemed to be the person responsible for the payment of fees. Where there is more than one Parent as Signatory, each Parent agrees that, prior to and during the Student’s time at the School, both we and the School are entitled to assume that they have consulted with each other so far as decisions regarding the Student are concerned. Accordingly, each Parent accepts that both we and the School are entitled to treat: a. any instruction, authority, request or prohibition received from one Parent as having been given on behalf of all of them; and
b. any communication from us or the School to one Parent as having been given to all of them.
- “Student” – the person who is studying at the School.
- “a term’s notice” means written notice given not later than the first day of the term before the term to which the notice relates. For example, a term’s notice is required to withdraw the Student from the School, so this means that if you wish to withdraw the Student with effect from the start of the summer term (which is the term to which the notice relates) then a term’s notice means you need to tell us in writing about the withdrawal, at the latest, on the first day of the spring term immediately before;
- “Terms and Conditions” or “Terms” means these terms and conditions as may be amended from time to time.
- “we/us/our” –DIS as defined in clause 1.1
- In these Terms and Conditions, we sometimes provide illustrative examples to try and provide a better understanding of what we are referring to. We do this by using the words “for example”, “includes” or “including”. When we do use these words, it means that the examples that are given are not exclusive or limiting examples of the matter in question. Application and enrolment 3.1 To apply to enroll at the School, an application form must be completed. If a suitable place is available, we will then send a full offer pack to complete (an “Offer Pack”), which contains further details about the selected course, confirms the deposit and registration fee required, and includes a Acceptance Form and registration forms to be signed by the Parent and Student. The Offer Pack constitutes our offer to provide the relevant course at the relevant School. 3.2 To accept our offer and enter into a contract with us, the deposit and registration fee stated in the Offer Pack must be sent, along with Acceptance Form signed by both Student and Parent.
3.3 Upon receipt by us and/or the School of your completed Acceptance Form and our receipt of the deposit and registration fee (as applicable), a contract will have been formed between you and us, and we will both be bound by these terms (a “Contract”). In cases where no deposit is payable then the Contract is entered into upon receipt by us of the registration fee only and the receipt by us and/or the School of the completed Acceptance Form
4 Payment of fees and expenses
4.1 Please see your offer pack or invoice for details of how and when to pay. The annual fees are divided into three equal parts and charged termly, regardless of the length of any term. Fees payable in respect of each term fall due for payment 2 weeks before the start of the relevant term. Unless set out in the invoice or notified to you at any time, the fees include the costs we incur in the usual course of educating your child.
4.2 All of the fees and supplemental charges are exclusive of any taxes, which will be added (where applicable). 4.3 Fees and any agreed supplemental charges will not be reduced or refunded as a result of absence due to illness or otherwise, or as a result of the Student being required to study from home as a result of us providing educational services remotely for whatever reason. If the Student takes study leave at home before or during public examinations, or stays at home following those examinations, or if a term is shorter than others (or shortened), no reduction of fees will be made in respect of any periods spent at home.
4.4 Interest is charged at the rate of 3% per year on late payments. We reserve the right to suspend or cancel tuition and/ or accommodation, or to require advance payment for future terms, in cases of repeated failure to make payment by the due date. The Student may be prevented from attending lessons, and/or School references or other information may be withheld where fees remain unpaid in whole or in part.
4.5 A 3% charge will also be applied to any pre-agreed payment plan made with our Finance Team. You may also be subject to a credit check and required to pay via Standing Order.
4.6 We regret that we and/or the School cannot extend credit to students. All additional expenses (trips, examination fees, books and materials, etc) must be paid for in advance. Please note that study materials are not routinely included in our fees. The initial deposit cannot be used by the student to pay for expenses or cover shortfall in fees.
4.7 The deposit will be refunded only once all outstanding fees and expenses have been cleared. This process will take time, following the end of the Students studies with the School, and we cannot refund deposits prior to its completion. A refund form will be sent to the Signatory which must be completed, signed, and returned to us before the refund is processed. The deposit will only be returned to the original fee payer by the same payment method. All refunds will be processed in line with applicable laws and legal restrictions.
4.8 The fees do not include any additional costs. Details of charges considered ‘additional’ are available on the fees page of the School website under ‘Additional Costs’. By way of example, any extra-curricular activities (such as private music lessons, trips and visits) in which you agree in advance the Student may participate will be supplemental to items met by the fees and charged for accordingly. In addition, all public examination fees shall be charged as additional costs. Additional charges incurred by the School in providing for the special educational needs of the Student, in agreement with Parents in advance, may also be charged as supplemental to the fees.
4.9 Information on your identity and the source of funds: From time to time, we may ask you to provide us with information, that we consider to be satisfactory, so that we can verify: o your identity; o the Student’s identity; o the Student’s right to enter, live and study in the United Kingdom; and o the source of funds you are using to pay the fees. o You must provide the School with the information we ask for.
4.10 Allocation of payments to your fees account: Except where expressly agreed with you otherwise, we shall be entitled to allocate payments from you to your account as we see fit.
5 Fee increases and other changes
5.1 A reasonable increase to fees is made annually for each new academic year. Fee increases will not apply if payment has already been made in full by the time the new prices are published. Notice of the new fees will be provided in time to allow withdrawal on a full term’s notice.
5.2 The School website and prospectus describe the broad principles on which the School is presently run. However, from time to time it may be necessary to make changes to any aspects of the School, including the curriculum or the manner of providing education for students (including by providing such education remotely (whilst students remain at home, for example, where the School is required to close its premises). 5.3 The School reserves the right to withdraw a programme or a single subject at any time, giving reasonable notice wherever possible, and either provide a suitable alternative or refund any unexpired part of the course.
6 Cancellation (before starting studies) 6.1 Once we have accepted a Student we have reserved them a place, and may have to turn other students away. In cases where a place is cancelled, written cancellation must therefore be given to the Principal or to us via the Admissions Team (info@dispurnea.com) and receipt will be acknowledged in writing. The following cancellation charges shall apply: o More than 14 days before the first day of study – deposit and registration fee o Less than 14 days before the first day of study – deposit and registration fee, plus one full term’s applicable tuition and accommodation fees
6.2 A summary of refund criteria is available at https://dispurnea.com/policies/refund-policy. Any refund due will only be returned to the original fee payer by the original payment method. All refunds will be processed in line with applicable laws and legal restrictions.
6.3 When a student defers the start date of their studies and then subsequently cancels this will be considered as less than 14 days’ notice. Note that we will use the original date for the beginning of their studies when calculating the fees due.
- Changes to these Terms and Conditions We may change or add to these Terms and Conditions from time to time for legal or other substantive reasons or in order to assist the proper delivery of education at the School. We will provide reasonable notice of any such modifications before the changes are to take effect.
